BECOME A LISTENING LEADER AND INCREASE TEAM ENGAGEMENT

1/2-Day Course  |  4 hours

$250 per person  |  Dates: TBA

Course Description

The most common reason that team members give for why they leave jobs or why they have become disengaged is that they feel that no one listens to their issues, problems, ideas or suggestions. Managers and supervisors, in turn, feel that most of what team members do is complain and gripe about things, that they gossip too much and create too much drama. This
is where the breakdown happens. Both the managers and
team members want to talk and resolve issues together but somehow listening to each other escapes them. This workshop provides practical and powerful strategies on how managers and supervisors can improve their listening skills and engage their teams better.

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Modules & Learning Objectives

• The art of validating the views and opinions of others

• Understanding the Z-model of communication

• How validating creates respect, engagement and ideas

• How to use validating to advance the creation of solutions

• How to validate people with differing personality styles

• The triggers in conversation of how to validate effectively

• After validating, now what?

• How to advocate to others what your teams say to you

• How to use Idea Generators and the Listening Guide

The Leadership and Growth Institute is a division of Team Real World that offers a portfolio of high-impact live, online and OnDemand training. These courses showcase, outline and delve into Team Real World "Alignment Leadership Model" and how to help you implement it in your company or organization. To customize our courses for your team and your specific needs, contact us. We can train you at our national training center, at your site, via web services or online.