HOW TO RESOLVE CONFLICT AND REBUILD RELATIONSHIPS
1/2-Day Course | 4 hours
$250 per person | Dates: September 11, November 13, 2019
Problems and disagreements are normal in the workplace, but an on-going level of conflict is disruptive and counter-productive. This workshop teaches managers and team how to face conflict, resolve it better and learn how to better address disagreements and different points of view.
Modules & Learning Objectives
The 3 types of disagreements in the workplace
How to lower the intensity of conflict
Using the Z-model to listen to each other
How to use Idea Generators to create solutions
The routine and disciplines to tackle problems
The norming effect of clarifying processes
How to keep “bosses” out of having to resolve conflict
to this course
CERTIFICATE OF COMPLETION
Upon successful completion of the program, participants will be awarded a certificate of completion showing successful and proactive participation.
your learning journey in this course
6 REAL WORLD APPLICATIONS
2 INTERACTIVE EXERCISES
2 MONTH COMPLIMENTARY ON DEMAND COURSE ACCESS
The Leadership and Growth Institute is a division of Team Real World that offers a portfolio of high-impact live, online and OnDemand training. These courses showcase, outline and delve into Team Real World "Alignment Leadership Model" and how to help you implement it in your company or organization. To customize our courses for your team and your specific needs, contact us. We can train you at our national training center, at your site, via web services or online.